The travel site www.rosemallowhotel.com, mobile site is maintained by RoseMallow Hotel Pvt Ltd. It is a company existing compliant with the laws of the Republic of India. By accessing or using this site or using any of its services, you are agreed on terms and conditions mentioned below, including any supplementary guidelines and future modifications.
RoseMallow Hotel may change, alter or remove any part of these below written Terms and Conditions without any prior notice. Any changes done in this Terms and Conditions of Use will be applicable the moment they are posted on the site. You need to re-check the “Terms & Conditions” link to be fully aware of the entire scenario.
While accessing, using, browsing or make booking through rosemallowhotel.com, users have to accept that they are agreed to the terms and conditions of our site. In case of any violation, RoseMallow Hotel Pvt Ltd., reserve all the rights for taking any legal actions against them.
Service Charge, Cancellation Charge, Reschedule charge are inclusive of GST The price, which we offer on RoseMallowHotel.com, is generally includes accommodation charges, taxes (unless specified otherwise) and in special cases some meals (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.
Our payment gateway is completely secure and customers can make the online payments through a safe transaction process that ensures their personal security codes will not be revealed in any circumstances.
- Credit/Debit Cards
Visa, Master, Amex, Maestro & RuPay
- Net Banking
All Major Banks Supported
- Wallet
MobKwik, PhonePe, AmazonPay & Others
- UPI
- GooglePay
- EMI
HSBC, RBL, ICICI and Other bank for EMI
- PayPal
Pay with PayPal
- ePayLater
Travel Now, Pay Later
In case of your use of this website, you agree that:
• You have the legal authority to create an obligatory legal requirement and enter into these Terms of Use.
• You will use this site as per its Terms of Use.
• You will use the website only to make lawful bookings for you or other person for whom you are officially approved to do these kinds of bookings. You will also inform other persons about the Terms and Condition of the website
• You will provide accurate information about every official document and other important details like name and DOB to the site in case of planning trip with it.
• In case of any error or mistake in the process of information, you will be solely responsible for the same.
• All information provided by you to this site should be accurate, updated and complete.
• RoseMallow Hotel reserves the right to deny access to its website to anyone, at any time without any notice and for any reason, including, but not restricted to, for the violation of its Terms of Use.
• On transacting with this site, you will receive an e-mail from RoseMallow Hotel for the status of your transaction. The e-mail will be sent to the e-mail address provided by you and RoseMallow Hotel is not responsible for the receipt of the supposed e-mail in your inbox. Be careful in providing right e-mail I’d.
• The customer acknowledges that the SMS sent by RoseMallow Hotel is an added facility for the convenience of the customers. It is not compulsory as per the law to provide SMS service alerts to the customers. If you don’t receive any SMS for any reason, RoseMallow Hotel is not liable for the same.
• RoseMallow Hotel is not responsible to provide information about any change in flight schedules, cancellation and status of airline or hotel etc.
Passengers with over 12hours transit in New Delhi will not be permitted to wait at New Delhi airport. He or she needs to pay applicable charges at RoseMallow Hotel Transfer Desk or may not be permitted to board ex Delhi.
- Every booking made on RoseMallow Hotel is subject to cancellation charges levied by the Booking site, which may vary with respect to booking room.
- Booking insurance fee is non-refundable.
- Zero Cancellation-Fee product premium charged at the time of booking is non-refundable.
- Convenience fees are non-refundable in all cases.
- Some bookings may be non-refundable as per the specific GDS booking site policy.
- Some bookings cannot be cancelled partially as per the specific GDS booking site policy.
- Cancellations can be made online or offline through an email to RoseMallow Hotel.
- We assist you in making various amendments for bookings. In few cases, you need to contact the airline directly.
- Amendment charges on RoseMallowHotel.com are subject to change as per the policy of the airline, which varies due to booking site.
- In case of no-show or unutilized bookings, the customers are required to make requests for any valid refunds, as per the defined policies, within 90 days from the travel date in case of the date of check-in for hotel bookings. No refund would be payable for requests raised after the expiry of 90 days of travel date/ check-in as aforementioned and all unclaimed amounts for such no-show or unutilized bookings shall accordingly be deemed to have been forfeited.
- For cancellation requests received, the refund shall be processed at the earliest once request is received. In case of direct cancellation through GDS Booking site, refunds shall be processed post deduction of airline charges along with our service charge. All refunds shall be processed subject to processing of refunds by the respective service provider. Please note convenience fee charged at the time of booking is not refundable.
For cancellations before 60 Days or more of the date of departure, 25% of the tour cost (if full paid) will be charged as cancellation charges.
For cancellations before 30 Days of departure, 50% of the tour cost will be charged as cancellation charges.
For cancellations before 15 Days of departure, 100% of the tour cost will be charged as cancellation charges.
RoseMallow Hotel will process the refund only after getting cancellation request/claim from the customer/travel agent/corporate company through mybooking section of the booking site or email.
Refund against the cancellation of air tickets will be credited directly in customers mode of payment after receiving the refund amount from the Booking Site.
RoseMallow Hotel will process refund within 72 only after receiving it from the concerned suppliers.
Due to Banking Procedures, Refund in credit cards may take duration of 72 hours while it may take 7 days in case of net banking transactions.
Wallet amount once used for any transaction the remaining amount in the wallet cannot be transferred to your bank account. However, can be used for future booking with us.
Rooms, services and contents displaying on RoseMallowHotel.com are the properties of this website. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concern person/organization/company.
RoseMallow Hotel gives you a limited right to enter, explore, use and transact on its site. You agree not to misuse its materials and interrupt the operation of this Site in any way. You understand that except for information, rooms or services supplied by RoseMallow Hotel do not endorse any other information in anyway. You also understand that RoseMallow Hotel does not assure that files available for downloading through the site will be free from any type of viruses.
Many rooms and services displayed on the Site may not be available for booking in your location or country. So, the reference to any such products and services on the site does not imply in your particulargeographical location. Rooms and services also are subject to availability and the company is not responsible if any product is unavailable or sold out. Each product and service offered by the website is governed by the rules and regulations of the respective service provider. You are requested to refer to their rules and regulations as well, before booking with us.
Internet communications can’t be completely private or secure. You understand that any message or information that you have sent to this site can be intercepted by others unless there is a special notice (for example, credit card information) that is encrypted. Sending a message to RoseMallow Hotel does not cause the site to have any special responsibility. The copyright in the contents of this website belongs to RoseMallow Hotel. Copying any part or all the contents of this website without permission of RoseMallow Hotel is not allowed except to the extent that such copying or printing is essential for the purpose of availing the paid services offered.
This site may run contests that may need you to send the materials or information about yourself or to offer prizes. All the offers and contests running on this website have its own rules, which you need to read before getting agreed for participation.
You acknowledge that RoseMallow Hotel is a conciliator, which is not accountable for any 3rd party obligations due to rates, quality, and all other instances. You particularly agree that use of the services and the site is at your solitary risk. It is your duty to assess the exactness, comprehensiveness and expediency of all advice, opinions, services, merchandise and other information provided on the site. We don’t assure that the service will be uninterrupted or error-free.
RoseMallow Hotel can make improvements and/or changes on its website at any point of time. RoseMallow Hotel and its third-party suppliers, licensors, and partners do not guarantee or make any representations about the use or the results of the use of the services, the site or any reference sites in terms of correctness, accuracy, reliability, or otherwise.
You acknowledge that uninterrupted access or use of this website can be prevented by certain factors that are not in control including, unavailability of rooms & services, inoperability or interruption of the Internet or other telecommunications services or certain technical work carried out on this Website. RoseMallow Hotel (RoseMallow Hotel Pvt Ltd) will not be answerable for any loss or damage whatsoeverarising out of or in connection with any ability/inability while using the site.
RoseMallowHotel.com, as being a reputed and responsible Hotel Management Company, provides you the best possible information about the hotels and transportation etc. However, it is advised to all the clients to make a personal inquiry to avoid any confusion & mess.
We are not responsible for any delay & alteration in your trip due to unavoidable circumstances, which can be anything.
We are not responsible for any damage, loss or injury made during enjoying the holiday packages provided by us. You are accountable for your own safety measures.
We are also not accountable for any human error that gone unnoticed by the clients and our staffs.
If any travel agent avails services from the company using credit from the company and fails to clear the credit in certain days, RoseMallowHotel.com can take legal action against him. In such cases, they are charged some interest rates that can be decided by the company itself. Firm lawful steps can be taken, if any cheating is found by the travel agent.
For any objection to this Terms and Conditions or other information, please contact us at info@rosemallowhotel.com
A warm welcome awaits you with a choice of stylishly designed Deluxe, Premium and Suites. Warm hues and plush fabrics compliment each room, ensuring the utmost comfort.
Welcoming, warm and relaxing, our stylish Deluxe rooms have all the modern conveniences to keep you entertained.
Our Compact Premium rooms at RoseMallow Hotel, New Delhi are elegantly designed with an emphasis on comfort.
The Suites Rooms are stylishly decorated creating a distinguished yet relaxing ambience, every expectation of comfort has been fulfilled.